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How 999rs Handles Your Personal Data

When you open an account with us, we collect only what we need to run it — your contact details, wallet identifiers for JazzCash, Easypaisa, or Raast, and transaction records.

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999rs How 999rs Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about your data, want to correct something on your account, or want to know exactly what records we hold, reach out through any of the channels below. We aim to respond to data-related requests within the timeframe required by applicable rules in your region. Include your registered contact number so we can locate your account record.

Live Chat Open the chat widget from your account dashboard and select Privacy Request. We'll confirm your identity against your registered wallet number before discussing any account data.
Email Support Send your request to our support address listed in the account help section. Include the wallet type — JazzCash, Easypaisa, or Raast — associated with your account.
Account Settings Log in, go to Settings, then Privacy. From there you can download a summary of your stored contact and transaction data directly without contacting support.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Account security starts at registration and runs through every payment you make. SSL encryption covers all data in transit — including your JazzCash, Easypaisa, and Raast wallet identifiers when they pass between your device and our servers. We store passwords as one-way hashes; our team cannot read them. Each login triggers an OTP sent to your registered number, so even if someone has your password, they cannot access the account without your phone. We review account activity for irregular patterns and flag sessions that look inconsistent with your usual access location.

Encryption in Transit

SSL applies to all connections, including payment flows through JazzCash, Easypaisa, and Raast. Your wallet reference numbers are never transmitted in plain text.

OTP Account Access

Every login requires a one-time code sent to your registered mobile number. This keeps your account protected even if your password is compromised elsewhere.

Data Retention Policy

We keep transaction and account records only as long as required by applicable rules in your region. Once that period ends, records are deleted from active storage on a rolling schedule.

Right to Request Changes

You can request a correction to your stored details or ask for account closure and data deletion at any time. We process these through our support team after identity verification.

Common Questions About Your Privacy at 999rs

These are the questions we actually get about how we handle your data — covering what we store, how long we keep it, and how you can act on your rights. If your question is not here, contact us directly through the support options above.

We collect your name, contact number, and the wallet identifier linked to your JazzCash, Easypaisa, or Raast account. We do not ask for more than what is needed to open and verify your account.

Only with the payment processors that handle your JazzCash, Easypaisa, or Raast transfers — and only to complete a transaction you started. We do not sell or share your data for marketing purposes.

We retain transaction logs for as long as required under applicable rules in your region. After that period, records are removed from active storage on a scheduled basis.

Yes. Log in, go to Settings, then Privacy to download a summary. For a full record, contact support through live chat or email with your registered wallet type and number.

Every login uses an OTP sent to your registered mobile. Passwords are stored as one-way hashes. SSL covers all connections, including payment flows, so nothing passes in plain text.

Session cookies for keeping you logged in, and analytics cookies to understand how pages are used. Neither type tracks you across other websites or is shared with advertising networks.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.